Every time I do business with Moo I'm reminded of why I love them so... just this confirmation email - it's the best I've ever seen:
HelloThat's some nice customer service.
I'm Little MOO - the bit of software that will be managing your order with us. It will shortly be sent to Big MOO, our print machine who will print it for you in the next few days. I'll let you know when it's done and on its way to you.
You can track and manage your order at: [URL goes here]
Estimated Arrival Date: Fri 26 Feb 2010
Remember, I'm just a bit of software. So, if you have any questions regarding your order please first read our Frequently Asked Questions
and if you're still not sure, contact customer services (who are real people) at:
Little MOO, Print Robot
"We love to print"